Business Admin Services

I can provide administrative support for your office and/or business to the same level as that of an in-house PA or Office Manager.  Because you pay only for the service time you use, you can receive this level of service at a fraction of the cost of a full time assistant.

Here is a list of some of the services I can offer you – the list is not exhaustive so if there is something that you need that is not listed below, feel free to contact me to find out how I can assist you.

Audio Transcription & Typing Services

I can transcribe your recordings from various formats including mobile phone recordings.

How this benefits you…

Meetings – no need for minute takers, simply record your meeting and send the file to me and I will produce a meeting record to business standard

Reports – don’t waste any more time typing your own reports, I can provide you with typed up professionally presented reports

Correspondence – no need to worry about spelling, grammar or document formatting, I can produce a fully formatted proof-read document for you and even print it and post it for you if needed

Email Management

I can co-ordinate access to your email inbox, for example when you might be on holiday, and I can also set up email access so that I can present myself as if I am an employee of your business so that I can respond to emails on your behalf in a professional manner

How this benefits you…

Free up your time to focus on other areas of the business

Take holidays and time out of the office travelling safe in the knowledge that your emails are being monitored.  Anything urgent will be forwarded to an appropriate colleague, junk will be deleted and enquiries will be dealt with immediately.

Document Management

Perhaps you have a large amount of hardcopy filing or data?  I can convert this to electronically stored and organised systems.  Perhaps you simply need to create or re-organise an electronic filing system?  I can help with that too.

How this benefits you…

Who likes filing?  Let me take the arduous tasks of your hands so that you have more time to focus on the important aspects of your business.

Transfer all of your hardcopy information to electronically stored files – even if you prefer to keep hardcopy information, you will have a secure held back up at all times.

I use secure file management software for sending and receiving files so you can rely on your information being kept secure.

Research

Perhaps you are looking to expand your business but need to carry out some market research first?  Do you want to find out more about what your competitors are doing?  Are you looking to install a new phone system but not sure where to start?  Or perhaps you would like to work out which exhibitions/networking events will be the most beneficial for you to attend this year?  I can help with this – simply give me the details of what it is you would like to focus on and I can carry out the research for you.

How this benefits you…

You may not have the time to carry out extensive research with your day to day business commitments.  By handing the research over to me, you can be sure that you have all the information available. 

As a third party I potentially have access to information which may be useful for your assessment of your competitive market.

Databases

I have years of creating and maintaining Excel databases.  Whatever your need: supplier audits, CRM/client databases, invoice tracking or simple expenses schedules – I can collate and build this for you.  Simply send me the information you want to collate or I can come and collect hardcopy information if necessary

I can also cleanse your database or collate specific information from it as per your needs

How this benefits you…

Imagine, for example, having all of your customers, prospects and supplier details together in one single database.  Collating all this information so that you can easily search it for the specific information you need will benefit your business in the future

Diary Management

I can coordinate access to your online calendar so that I can book, amend and confirm appointments for you.  I can also provide a reminder service for particularly important events.

How this benefits you…

Never miss important opportunities – and never waste time going to meetings and appointments that needed to be rearranged. 

Handover the stress and effort of back and forth communications scheduling individual meetings – all you need to do is turn up to the meeting

Business Travel

I can provide comprehensive research on business travel (including hotels) to find you the best possible rates.  I work with a corporate traveller company as well as carrying out my own research and pricing.  Simply provide me with the details of your trip and your budget and I will provide you with the best options.

How this benefits you…

No more need for you to spend time looking through the many different options.

I will save you money in ensuring that you get the best fares and rates.

Invoicing & Credit Control

Ad Hoc Invoicing – simply send the details through to me as and when you complete a job or I can coordinate access to your online invoicing portal if you have one.  I can create an invoice, using your business template, and send it back to you. I can print and post directly if you wish.

Regular Invoicing – I can provide an invoicing service for you clients on a monthly/quarterly/annual basis using the process mentioned above.

Credit Control – every month you can send me a list of outstanding invoices, with details of how long payments have been outstanding.  I can contact each debtor individually with a polite email followed by a telephone call.

How this benefits you…

Send out your invoices quickly and efficiently – customers potentially receive their invoices within 24hrs

Improve cash flow – if you are busy with other aspects of the business, chasing payments is not always possible.  Having an organised follow up system on invoices with improve cash flow to your business

Office Management

Perhaps you need to find a new office space or have recently moved and need help with setting up supplier contracts and services?  Do you need a new printer or need to source general offices supplies?  Let me take these day to day office management tasks off your hands so that you can focus on the important aspects of your business.